mTrack

mTrack is a cloud hosted SaaS application that provides field service management companies with complete control and management over their deployed manpower working on-field across different cities & time zones.

mTrack is Cloud powered mobile solution and includes Unscheduled Work Orders, Unavailable Technicians, Service Contract Renewal, Service Payment Collection, Incident Reporting, Delay to Start/Finish, Scheduled Work Orders, Customer Requests,Customer Cancellations for improved service quality and internal controls.

mTrack utilizes Microsoft AZURE infrastructure to offer a flexible and scalable cloud-hosted application that fully leverages the benefits of mobile and NFC (near field communications).

In addition, mTrack empower back-office team members an integrated approach towards non-intrusive continuous communication and collaboration among field-staff. An interactive dashboard provides 360-degree views of the real-time status, necessary for today's growing service quality demands.

The knowledge based setup wizard helps to kick start mTrack to be productive from day one.

mTrack mobile client supports iOS, Andriod and WP7 SmartPhone & Tablets

mTrack is a cloud-based solution, easily accommodate peaks in service demand and cost less than 5 per cent of the nominal costs of onsite hosting.

In a nutshell:

  • Huge Cost Savings by Streamlining Service Operations with this on-demand field service management solution.
  • Improved operational efficiency.
  • Gives insight and flexibility in your field-force management to remain competitive.

"Your field-force staff carries company's reputation". Enhance your company's public image with latest field force automation tool to communicate and collaborate effectively.

Right people, right place, right time, right skill... mTrack